Last updated: July 2026
This Privacy Policy explains how Aalaca Technologies (Pty) Ltd ("we", "us", "our") collects, uses and protects your personal information when you contact us or use our website at www.aalaca.com. We are committed to protecting your privacy in line with South Africa's Protection of Personal Information Act, 2013 (POPIA).
Who we are
We are an electrical and solar installation business based in Struisbaai, Western Cape, serving the wider Overberg region.
- Business name: Aalaca Technologies (Pty) Ltd
- Email: info@aalaca.com
- Phone / WhatsApp: +27 76 440 9922
- Information Officer: Smiley van Zyl
What information we collect
We only collect information you choose to give us when you get in touch. This may include:
- Your name
- Your phone number or WhatsApp number
- Your email address
- Your property address or job location (when you request a quote or a call-out)
- Any details you include in your message about the work you need
Our website itself does not use cookies, tracking or analytics, and does not automatically collect personal information about your visit. See our Cookie Policy for more.
How we use your information
We use the information you give us only to:
- Respond to your enquiry and provide a quote
- Arrange and carry out the electrical or solar work you request
- Contact you about your job, appointment or follow-up
- Keep records required for compliance, such as Certificates of Compliance
We do not use your information for marketing without your consent, and we do not sell or rent your personal information to anyone.
Our lawful basis (POPIA)
Under POPIA, we process your personal information because it is necessary to respond to your request and to carry out the service you have asked for, and because you have provided it to us voluntarily for that purpose.
Who we share it with
We keep your information confidential. We only share it where necessary to do the work or meet legal obligations, for example:
- Suppliers or sub-contractors directly involved in your job, where needed
- Regulatory bodies where required by law (for example, in relation to a Certificate of Compliance)
- Our email or communication providers (such as WhatsApp and our email host) simply as part of receiving your message
We do not transfer your information overseas ourselves, though messaging services you choose to use (such as WhatsApp) operate under their own privacy terms.
How long we keep it
We keep your information only as long as needed to provide the service and to meet our legal, tax and compliance obligations, after which it is securely deleted or destroyed.
How we protect it
We take reasonable steps to keep your information secure and to prevent unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we act in good faith to protect what you share with us.
Your rights
Under POPIA, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct or update your information
- Ask us to delete your information, where we are not required to keep it
- Object to how we use your information
- Lodge a complaint with the Information Regulator
To exercise any of these rights, contact us at info@aalaca.com.
The Information Regulator
If you believe we have not handled your information properly, you may complain to the Information Regulator (South Africa):
- Website: inforegulator.org.za
- Email: POPIAComplaints@inforegulator.org.za
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
If you have any questions about this policy or your information, contact us at info@aalaca.com or +27 76 440 9922.